Shipping Policy

J.VISION OPTICAL is pleased to offer Free Shipping anywhere in the United States and Canada via USPS/UPS with Tracking Number without signature. If you prefer delivery by Express Service with required signature, an additional cost will be applied.

(J.VISION OPTICAL a le plaisir de vous proposer une livraison gratuite partout aux États-Unis et au Canada par USPS/UPS avec numéro de suivi sans signature. Si vous préférez une livraison par service express avec signature obligatoire, un coût supplémentaire vous sera alors demandé.)

Tracking Your Order: We will send updates regarding the status of your order to the email address you provided when placing your order, including when your item(s) ship. It may take up to 24-48 hours for the tracking number to show up in the online tracking system.

(Suivi de votre commande : Nous enverrons des mises à jour concernant l’état de votre commande à l’e-mail que vous avez communiqué lors de la validation de votre commande, y compris lorsque votre ou vos articles seront expédiés. Il peut s’écouler jusqu’à 24-48 heures avant que le numéro de suivi apparaisse dans le système de suivi en ligne.)

Delivery to the US and US Territories

US Postal Service (USPS) - Allow about 7 business days for all in-stock items. When it's delayed, we would notify you by email.

Delivery to Canada

UPS or Purolator, Canada Post - Allow about 7 business days for all in-stock items. When it's delayed, we would notify you by email. 

Delivery Outside of US and Canada

We do not offer delivery outside of US and Canada.

International orders may also be delayed up to 5 business days prior to shipping to ensure that all paperwork and customs information is complete. Orders shipped inside United States or Canada may be charged duties and/or taxes by your local postal service and/or government. Unfortunately, we have no way of knowing what specific charges are applicable for each country/states.